1. From your CWILL AI Chat Inbox, go to Preferences to access your profile settings.

2. Update your display name under Nickname. You can set a display name with up to 60 characters. a. For best results, we recommend using a short and simple name. b. This makes it easier for customers to remember and pronounce your name.

We hope this helps! If you need further assistance, don’t hesitate to contact us. Our team is here for you!